Privacy Policy

Privacy is of utmost importance to our customers, and thus, the tobeney.vn website ensures that customer information is completely compliant with current Vietnamese law.

Protecting customer information and data is always a significant concern for us. Therefore, we only use names and relevant transaction information between us and our customers in certain cases outlined in this privacy policy.

We only retain customer information when required by law or for the purpose for which the information was collected. You can visit the website http://tobeney.vn without providing any personal information unless you register and log in with your username and password.

If you have any questions or additional contributions about this privacy policy, please email us at tobeneyvn@gmail.com. We are always ready to listen to your feedback.

Purpose and Scope of Information Collection

We only use customer personal information within the tobeney.vn facility.

We commit not to sell or share customer personal information with any third party.

When you register a tobeney.vn account, the information we collect includes:

Full name: .....Phone number.........
Address:......Email.......................

Scope of Information Use

The above information will be used for one or all of the following purposes:

- Processing orders, providing information via our website at your request.
- Delivering products to customers who have purchased through the tobeney.vn website.
- Notifying about delivery and assisting customers.
- Providing information related to products.
- Using customer information to support customer account management, confirm and execute financial transactions related to your online payments, identify user biometrics to customize the website to fit the user, and send information about products and services to customers.

We must share customer names and addresses with our courier service or our suppliers to deliver products to customers.

We will use your personal information to send promotional/marketing information.

Payment transactions you make through the website will be processed by TOBENEY, and you must provide us with accurate information, update information, and inform us of any changes.

Details of your order will be stored by us for security reasons. You cannot request this information from us, but you can check this information by logging into your account on the website. Here, you can track details of completed orders, open orders, and orders to be delivered, manage address and banking information. You need to ensure the information is kept secure and not disclosed to unauthorized third parties.

Information Storage Period

We will store your personal information indefinitely with security commitments as above.

Address of the Unit Collecting and Managing Personal Information

TOBENEY collects and manages your personal information. TOBENEY is responsible for security and commits not to delegate the collection and management of information to any third party except when required by law.

TOBENEY has the right to change and modify the Privacy Policy at any time based on changes in our company or legal requirements.

Any such changes will be posted on our website.

If you have any questions or complaints, please contact us at tobeneyvn@gmail.com.